Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"e0916086bf144338ea16fcf79f5386b910d4396d_lout","branding":{"id":"2","key":"sd","name":"InSpace Software","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#311f40","headerLinkHoverBGColor":"#311f40","headerBadgeColor":"#311f40"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f428ee3b-9be7-4e6d-8eb1-8d11d74fcc08/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODIxNzNmZS0yNTJiLTQxYmEtYjY0MS00MDlmYTk5NWY4NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0MjhlZTNiLTliZTctNGU2ZC04ZWIxLThkMTFkNzRmY2MwOCI6WyJyZWFkIl19LCJleHAiOjE3ODQ2MDY2MDgsIm5iZiI6MTc4NDYwNjAwOH0.CajVVRBaXNyy5vn34-XQ1ak0AbEbnxD7VNNhtHMf8r0&client=982173fe-252b-41ba-b641-409fa995f84c&mode=fit","logoId":"f428ee3b-9be7-4e6d-8eb1-8d11d74fcc08","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4a2e60","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/45befaa2-d959-477a-bafa-c56425e32dad/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODIxNzNmZS0yNTJiLTQxYmEtYjY0MS00MDlmYTk5NWY4NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ1YmVmYWEyLWQ5NTktNDc3YS1iYWZhLWM1NjQyNWUzMmRhZCI6WyJyZWFkIl19LCJleHAiOjE3ODQ2MDY2MDgsIm5iZiI6MTc4NDYwNjAwOH0.nl3SxuzsOQPyjq4E5WpT-6wrmzFw0L9654Ew9YyWspk&client=982173fe-252b-41ba-b641-409fa995f84c&height=300&mode=fit","bannerMediaApiFileId":"45befaa2-d959-477a-bafa-c56425e32dad","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sd","projectId":10002,"serviceDeskId":2,"name":"InSpace Software","description":"<p>Welcome to InSpace Software's Service Desk!</p>\n<p>For community discussion, updates, and announcements, join our Discord:<br> <a href=\"https://inspacesoftware.com/discord\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://inspacesoftware.com/discord</a></p>\n<p>For live service status and incident updates:<br> <a href=\"https://status.inspacesoftware.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://status.inspacesoftware.com</a></p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"35","name":"Contact InSpace Software","descriptionHtml":"","callToAction":"Contact InSpace Software","introHtml":"<p>Submit your request, and you’ll receive a confirmation by email. We’ll get back to you as soon as possible.</p>","icon":10737,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10737","groups":[14],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"10","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"12","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"17","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"InSpace Software"}],"orderMapping":{"14":[35],"11":[9,15,16,14],"6":[9,15,16,14],"12":[9],"5":[9,15,16,14],"13":[13],"3":[10,12]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODIxNzNmZS0yNTJiLTQxYmEtYjY0MS00MDlmYTk5NWY4NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNDA4MjEzNDE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODQ2MDcyMDgsIm5iZiI6MTc4NDYwNjAwOCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.xf6CiuCK7DbiXjckmD07lcxXj1XYjdHWxG_tA1tnNCs","targetCollection":"upload-user-collection-408213417","endpointUrl":"https://api.media.atlassian.com","clientId":"982173fe-252b-41ba-b641-409fa995f84c","tokenDurationInMins":20}},"reqCreate":{"id":35,"projectId":10002,"issueType":{"id":"10013","name":"Support"},"form":{"name":"Contact InSpace Software","descriptionHtml":"","callToAction":"Contact InSpace Software","intro":"<p>Submit your request, and you’ll receive a confirmation by email. We’ll get back to you as soon as possible.</p>","instructions":"","icon":10737,"iconUrl":"https://inspacesoftware.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10737","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/35","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/35","calendarParams":{"firstDay":0,"date":"2026-07-21T05:53:28+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ODIxNzNmZS0yNTJiLTQxYmEtYjY0MS00MDlmYTk5NWY4NGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNDA4MjEzNDE3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODQ2MDcyMDgsIm5iZiI6MTc4NDYwNjAwOCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.xf6CiuCK7DbiXjckmD07lcxXj1XYjdHWxG_tA1tnNCs","targetCollection":"upload-user-collection-408213417","endpointUrl":"https://api.media.atlassian.com","clientId":"982173fe-252b-41ba-b641-409fa995f84c","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}